To Serve Or Not To Serve
I just returned from an industry trade association board meeting. On the flight home I found myself wondering about the value in serving on voluntary boards, both within your industry and for charity....
View ArticleTips for Managing Economic Slowdown
We are all affected in some way by the current economic slowdown. The key to success is managing through these tough times with minimal strategic impact. Companies lay off workers, cut back on...
View ArticleAppletree Introduces Core Values
With growth comes responsibility. And with an intense focus to deliver exceptional service, Appletree has restructured our Company Core Values. Our Mission Statement, “Enhancing the lives of our...
View ArticleAppletree Celebrates 1st Team Leader Summit
When it comes to Customer Service, our front line agents take the prize. Here at Appletree we are very proud of the product our agents deliver to our Customers and their Customers. Managing the...
View ArticleAppletree Mentioned in Verne Harnish’s Weekly Insights
Appletree Answers was once again mentioned in Verne Harnish’s Weekly Insights. For those of you who are not familiar with Verne Harnish, he is the author of Mastering the Rockefeller Habits and Founder...
View ArticleLife In The Fast Lane
Appletree’s Tips to Keeping Your Workday SIMPLE in 2011 Whether or not we’re ready, the New Year is upon us. 2010 flew by in a flash and 2011 seems to be charging ahead full speed. As Appletree heads...
View ArticleQuestions to Consider Before Choosing an Answering Service or Call Center
The search for an answering service or call center to partner with for your calls and/or customer support can be stressful and exhausting. Your customers and prospects are the root of your business...
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A Piece of the Marketing Puzzle
Are you sometimes puzzled on how to grab your audience’s attention? What if I told you the answer is exactly that, a puzzle. Curiosity always sparks interest. It keeps people searching because they...
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Net Promote Your Way to Success
In 2006 Appletree Answers began conducting Net Promoter surveys among their customers to receive feedback on the answering service and call center services they provide. A Net Promoter is a tool for...
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Shocking Memorial Day Business Availability Study
On Memorial Day Monday while most of the country was enjoying sunshine, burgers, and beverages Appletree Answers was conducting a business availability study. We mystery shopped 89 businesses across 9...
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